Worker Application for Microsoft Teams

The Voca CIC Worker application is available for use through the Microsoft Teams application. You can still use the Worker application through a web browser based on your preference. Workers and Supervisors can add the application to their Microsoft Teams client as a Teams native app.

Before starting, request and obtain access to the Teams app in your local cloud instance from your account manager.

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To add Voca Worker Application to Teams:

1.

Log in to your Microsoft Teams app.

2.

On the left pane, click Apps, and then click Manage your apps.

3.

Click Upload an app:

4.

Click Upload a custom app:

5.

Select the app, and then click Add:

6.

Run the below consent link one-time before you try to log in. Make sure you paste your Azure Tenant ID in the link, replacing the placeholder, and that there are no spaces. Current consent link for Voca CIC Environments:

Region	Consent Link
IO	https://login.microsoftonline.com/<Tenant_ID>/adminconsent?client_id=9c7297b3-5742-428f-9ada-62654b40b44c
APAC	https://login.microsoftonline.com/<Tenant_ID>/adminconsent?client_id=55906fcc-a69f-48f2-a19a-dbe1749825cc
EMEA	https://login.microsoftonline.com/<Tenant_ID>/adminconsent?client_id=32414c22-81dc-4aec-9f10-4a26e1b74793
AMER	https://login.microsoftonline.com/<Tenant_ID>/adminconsent?client_id=2e741073-8f3b-4cb2-909c-6ec57953c1a9
INDIA	https://login.microsoftonline.com/<Tenant_ID>/adminconsent?client_id=c84f640f-4e00-43ed-90f6-4dfe6dd59f3b